What are the challenges we are facing? Chaning behaviour of tourists, trend to digitisation, many different distribution channles, strong use of smartphones, innovation pressure, bulky paper voucher booklet, individualism, strong competitors and complex billing challenges.
What is the goal? A fully digitised process, a multilevel app, a more effective solution, a user friendly system, target younger generations, stronger implementation of smartphone use, a holistic and automated evironment and effective tracking of visitors.
What is you desire? A quick setup and implementation within two months, no financial investment, reasonable costs: Pay per use, no risk and a complete dititalised process.
The Integrated City Card Solution is not just an app, it is a thoughtful system which grows and learns with its clients and implements new features to everyone.
DocLX City Card Solutions aims to support you as a city card provider in delivering the best possible experience to your city’s guests. The best example of this is the Vienna City Card, which won the award for the best European city card in 2012 and is sold over 300,000 times per year. Not only were the tourists satisfied but importantly the staff of Vienna’s tourism board were won over by the professional service and disruption-free rollout of the Vienna City Card by our company.
As Austria’s number one agency in event marketing DocLX has been nominated as the official retail and marketing partner for the Vienna Tourist Board’s Vienna City Card”. All the existing administrative and organizational structures for the successful product’s points of sale remained unchanged.
“DocLX presented an impressive concept, which clearly showed their experience in the tourism industry and considerable expertise in the online area. DocLX’s extensive international network is an additional bonus, one we are sure to benefit from.” explains Vienna Tourist Board’s Managing Director Norbert Kettner.